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Terms and Conditions

General provisions

These conditions are only valid between the Farm Fiore del Natisone di Tanda Andrea, with registered office in Via Nazionale 62, 33046 Pulfero (UD), Italy, REA UD - 293 878, VAT 02865470302, hereinafter referred to as ''Fiore del Natisone'' and any person making online purchases on e-commerce platform hereinafter referred to as '' CUSTOMER ''. These conditions can be modified and the publication date on the site is equivalent to the date of entry into force.

The present conditions govern purchases made on the site, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Leg. n. 206/2005, as amended by Legislative Decree no. n. 21/2014 and the Leg. 70/2003 regarding electronic commerce.

ARTICLE 1 - Purpose of the contract

With these general conditions of sale, the Fiore del Natisone sells and buys CUSTOMER remotely movable tangible property shown and offered for sale on the site. The contract ends only through the Internet, through the site of the CUSTOMER at access and the creation of a purchase order in accordance with the procedure provided by the site itself.

The client agrees to inspect prior to confirmation of your order, the present general conditions of sale, in particular the pre-contractual information provided by the Fiore del Natisone and accept them by affixing a flag in the indicated box.

In the e-mail confirmation of the order, the CUSTOMER will also get the link to download and store a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

ARTICLE 2 - Pre-contractual information for consumers - art. 49 of Legislative Decree 206/2005

The CUSTOMER before the conclusion of the purchase contract, examines the type of goods that are described in the individual product data sheets at the time of choice by the CUSTOMER.

Before the conclusion of the purchase contract, and before the validation of the order with "payment obligation", the CUSTOMER is informed regarding:
- The total price of goods inclusive of taxes, with the details of shipping and any other costs;
- Method of payment;
- The period within which the Fiore del Natisone is committed to deliver the goods;
- Conditions, terms and procedures for exercising the right of withdrawal (Art. 6 of these conditions) as well as the model withdrawal form in Annex I, Part B of the Legislative Decree 21/2014;
- Information that the Client will have to bear the cost of returning the goods in case of withdrawal;
- Existence of a legal guarantee of conformity for goods purchased;
- Conditions of after sales service and commercial guarantees provided by the Fiore del Natisone.

The CUSTOMER may at any time and in any case before the contract is concluded, take note of information concerning the Fiore del Natisone, geographical address, telephone number, email address, information that is contained, even below:

Az.Agricola Fiore del Natisone di Tanda Andrea

PIva/VAT numb. 02865470302. REA: UD 293878

via Nazionale 62, Pulfero (Ud), Italy

phone +39 3400788045. info@fioredelnatisone.com

ARTICLE 3 - Conclusion and effectiveness of the contract

The sales contract is considered concluded with the sending by Fiore del Natisone to the CUSTOMER an e-mail order confirmation. The e-mail contains the CUSTOMER data and the order number, the price of goods purchased, shipping costs and delivery address to which the goods will be sent and the link to be able to print and store the copy of present conditions.

The CUSTOMER agrees to verify the correctness of the personal data it contains, and to promptly notify the Fiore del Natisone corrections.

Fiore del Natisone is committed to describe and present the items sold on the site as well as possible. Nevertheless, some may result from errors, inaccuracies or small differences between the site and the actual product. Furthermore, the photographs of the products presented on the website do not constitute part of a contract, as only representative.

Fiore del Natisone is committed to deliver the goods within 30 days of sending commencing from the Fiore del Natisone e-mail of order confirmation to the CUSTOMER.

ARTICLE 4 - Availability of products

The availability of the products refers to the actual availability at the moment when the CLIENT places the order. This availability must still be deemed to be indicative because, owing to the simultaneous presence of multiple users on the site, the products could be sold to other CUSTOMERS before confirming the order.

The product "Saffron Oro del Natisone" is EXCLUSIVE from the farm. No company outside vendor is authorized. No other company is authorized to use the name and company logos. The availability of the product is always subject to the natural agricultural production cycle. In no case shall non-business availability can be bypassed by external products. Please report any evidence of unauthorized use of corporate brand or information contrary to what is stated here. Any abuse will be prosecuted by law.

Even after sending the e-mail order confirmation sent by the Fiore del Natisone, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product unavailable and the CUSTOMER will be notified immediately via e-mail.

If the CUSTOMER requires the cancellation of the order, resolving the contract, the Fiore del Natisone refund the amount paid within 14 days from the day when the Fiore del Natisone has knowledge of the customer's decision to terminate the contract.

ARTICLE 5 - Payment arrangements

Each payment by the customer can only take place by means of the methods listed on the site.

If paying by credit card, the actual charge of the order will only take place when the order will be complete and ready for shipment.

If paying with Paypal, the actual amount will be charged at the time of the part of the e-mail Fiore del Natisone confirmation order.

Communications relating to the payment and the details provided by the CUSTOMER when this is done take place on special protected lines. The security of payment by credit card is guaranteed by certification VBV (Verified by VISA) and SCM (Security Code Mastercard).

ARTICLE 6 - Prices

All the selling prices of the products listed on the site are in Euro and include VAT, and where required, the Conai contribution.

The shipping costs are not included in the purchase price, but they are indicated and calculated at the conclusion of the buying process before payment.

The CUSTOMER accepts the Fiore del Natisone faculty to change its prices at any time, however, the goods will be invoiced on the basis of the prices listed on the site at the time the order is created and indicated in the email confirmation sent by Fiore del Natisone to the CUSTOMER.

In the event of a computer error, manual, technical, or of any other nature that may lead to a substantial change, not foreseen by Fiore del Natisone, the retail price, which makes it unreasonable or clearly insignificant, the purchase order It will be considered invalid and canceled and the amount paid by the Client will be refunded within 14 days. from the day of cancellation.

ARTICLE 7 - Right of withdrawal

Accordance with the legal provisions in force, the CUSTOMER is not entitled to withdraw from, being purchased food and delivered at a distance, as it is not certifiable the integrity of the content and the related health and hygiene safety aspects.

ARTICLE 8- sanitary-Warranty

The food products are subject by law to the durability reporting obligations. The date of minimum durability is visible on the the label as required by law.

ARTICLE 9- Delivery Methods

Fiore del Natisone will only accept orders to be delivered in the Italian and European territory. The products will be delivered by courier to the address indicated by the CUSTOMER at the time of the order no later than 30 days. from the date of receipt by the CLIENT e-mail order confirmation sent by the Fiore del Natisone.

For each order on the site, the Fiore del Natisone will invoice for the goods shipped. The invoice is available and printable, then process the order, in the "My Orders" space "My Account" of the CLIENT. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the issuance of the invoice, you can not make any changes to the data indicated in the same.

ARTICLE 10 - Liability

Fiore del Natisone does not assume any liability for disruptions caused by force majeure or unforeseeable circumstances, even if employees from malfunctions and disruptions of the Internet, if it is unable to execute the order within the time stipulated in the contract.

As per rules, the label shows all the information that the consumer must have the correct and safe use of the product. At a time when the customer takes possession of the food, the responsibility for the full reading of the label, using the product, personnel, proper storage, administration to third parties, and any other use is not contemplated and contemplated. Fiore del Natisone disclaims any liability arising by operation not allowed on the label and which are not related human consumption.

The product is always intended to be eaten cooked, according to common recipes that use this spice.

The administration is intended solely oral.

The product should not be modified in its physical-chemical characteristics if not for the preparation of recipes that provide for the cooking.

It 'absolutely contraindicated changing the physical state for conservation: additional drying, freezing, cooking, heating. And 'permissible vacuum, after verification of the bags held and efficiency of the vacuum system.

It is not recommended for use of spices to children. For details, consult a professional dietitian or doctor.

No medical or dietetic effect is attributed to the product.

We recommend not to exceed in the use of spices, and to follow the dictates of proper nutrition according to European and international standards officers.

We recommend that you notify us of any fraudulent use, or not allowed the product.

We always recommend to consumers the utmost attention to their diet, through the knowledge of scientifically reliable sources and the information to their physician. In no case the product Oro del Natisone Saffron can be used as a substitute for balanced diets according to European and international standards officers.

We always recommend the maximum attention in the choice of quality food products and reliable certificates.

ARTICLE 11 - Access to the site

The CUSTOMER has the right to access the site for inspection and of acquisition. any other use, in particular commercial is not allowed, the site or its content. The integrity of the elements of this site, they are sound or visual, and related technology used remains of Fiore del Natisone and are protected by intellectual property law.

ARTICLE 12 - Cookies

The website uses '' cookies ''. Cookies are electronic files that record information about the navigation of the Client on the website (pages consulted, date and time of visit, etc ..) and that allow the Fiore del Natisone to offer a personalized service to its customers.

Fiore del Natisone informs the customer of the ability to disable the creation of such files, logging into your Internet configuration menu. It is understood that this will prevent the Customer to proceed to 'on-line purchase.

ARTICLE 13 - Wholeness

These Conditions of Sale are made up of the totality of the clauses that compose them. If one or more provisions of these Conditions of Sale is deemed invalid or declared as such under the law, regulation or following a decision by a court of competent jurisdiction, the other provisions remain in full force and effect.

ARTICLE 14 - Governing Law and Jurisdiction

These Conditions of Sale are subject to Italian law.

For the resolution of civil and criminal litigation arising from the conclusion of this sale contract if the CUSTOMER is a consumer, ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating order a reference to VAT, the local jurisdiction is referred to his town of residence; in all other cases, the local jurisdiction is only referred to Fiore del Natisone.

In any case, you can optionally use the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes that arise in the interpretation and execution of these terms of sale.

Terms and Conditions updated on April 18, 2017